Refund Policy

Effective 31st August 2025

Make-Up Sessions
We offer one make-up session per term for any missed session due to short-term illness or personal circumstances, subject to availability. Please note: All make-up sessions must be arranged in advance and are not guaranteed.

Refunds & Extended Absences

  • If Evo cancels a programme or session, you will be offered either a make-up session or a credit. 
  • If you choose to withdraw from a programme for personal reasons, fees are non-refundable.
  • In cases of long-term illness or injury (over four weeks), and with valid medical documentation, we may offer a deferment to a future term or a partial refund, at our discretion.
  • Refunds or credits are not issued for missed sessions due to holidays, travel, or personal scheduling conflicts.
  • All refund or deferment requests must be made in writing and will be considered on a case-by-case basis. An administration fee of QAR 250 will apply to all approved refunds.

Payment Deadline – No Pay, No Play

To secure your child’s place for the 2025/26 season at Evo, full payment must be made in advance of the first session. Children who are not fully enrolled will not be permitted to take part. This approach ensures a fair and consistent experience for all members and supports the smooth running of our programmes.