Customer Support

This page has been designed by our Customer Support team to help our members to navigate through the website, and find the most important information. Visit the menu on the right hand side of this page for an overview of:

  • The Registration Process
  • Term Dates 2017-2018
  • Training Schedules 2017-2018


All of our staff will try to ensure that problems do not arise. However we realise that things do occasionally go wrong. When they do we will do our best to put them right as quickly as possible. 

We promise to genuinely and honestly investigate each and every complaint we receive, and our aim is that you will receive a reply or initial acknowledgement within three working days. 

Should our investigation take longer, you will receive a full response within a maximum of 21 days. 

Your complaints or suggestions can be sent by emailing